Privacy Policy
Our Refund Policy
What is Personal Information and why do we collect it?
“Personal Information” may mean any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical and virtual addresses like an email address or any other contact information, that we may require.
The personal information that we collect is to identify you and to ensure that we provide you with the correct feedback that you require for performance in various tests, thus, to help you get superior quality educational feedback. The information collected enables us to give you convenient access to our services, offerings and products, and may help us tailor your educational experience.
For how Long Do We Retain User Data?
Currently, we are in the practice of retaining user data while an account is active and for at least three years afterwards. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.
Security
We are committed to ensuring that your information remains secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, no data transmissions over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warranty the security of any information you transmit to us via the internet, and you do so at your own risk. Once we have received your transmission, we will use our best efforts to ensure its security on our systems.
Children
We do not contact children under age 13 about special offers or for marketing purposes without a parent’s permission.
Changes to this Policy
Any changes in this Policy will be updated & posted on this Platform. Please check back periodically, and especially before you provide any personally identifiable information.